Dedicated Traveller Support
Making travel work for your travellers is important to us. Time is a valuable commodity, so we offer "before you go and while you are away" instant communication including things like calendar synched itineraries, automated check-in email the moment it's available and mobile check-in. Your reservation is sent through a multi-point quality control tool to ensure accuracy, travel policy adherence and accurate reporting. We also ensure all applicable loyalty programs and frequent flyer numbers are applied to your bookings, and, notify you automatically when an air credit is available for use, saving you money.
We’ll automatically access your seat and meal preferences and deliver vital alerts regarding your travel documents for that “no-surprises” experience. With our automatic seat finder, we’ll also check for your preferred seating until time of departure - improving your existing seat assignment!
